Shipping, Returns & FAQ


SHIPPING TIMES

Items ship out between 1-3 business days.  We ship via USPS and Fedex depending on the size of the order.  Transit time is usually between 1-4 business days depending on your location.  International orders usually take between 1-3 weeks depending on the country, but they can sometimes take longer.  If you need expedited shipping please contact us at modestpop@gmail.com and we will work to get you the best rate for your timeline.  Depending on the item ordered, your order may arrive in separate shipments.

We offer FREE shipping on orders above $75 shipped within the U.S.  The discount is automatically applied in the shopping cart. 

Lost/Missing Packages: ModestPop is not responsible for lost or stolen packages. Please provide a good address to ensure safe delivery of your order and be aware of the delivery date.  

RETURNS 

We offer returns for store credit. Store credit comes in the form of a gift card code for the website that you can use to get anything else.

STORE CREDIT

We can send you a shipping label for returns for store credit. When you return an item and use our shipping label, half of the shipping we pay for and the other half we deduct from the store credit. Average shipping costs for us are about $6, so that's only about $3 of your credit. 

Returns are accepted so long as the items are unworn (trying on for fit is ok), unwashed, with tags on (if it came with a tag, not all items do).  We will email you a store credit coupon code when your returned item(s) arrive. Coupon codes never expire.

To return an item for store credit simply email us at modestpop@gmail.com for a return label. No package slip or RMA number is required.  Please allow our team 3-5 business days to process your return once it is received.

ModestPop.com
826 Fox Hunter Drive
Farmington, UT 84025

 

ORDER CANCELATIONS 

We can cancel your order if it hasn't shipped for a $5 admin fee.